PRIVACY POLICY – UNITED STATES
Updated 3-10-2025
Packly Travel™, referred to in this document as Packly™, is owned and operated by Terravont™ LLC.
Packly values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you and how we use it.
By using the platform, you are accepting the practices described in this privacy policy. The use of the platform is also subject to our terms of service. In this privacy policy, the words “platform” refer to the Packly application and website, “we,” “us,” “our,” and “Packly” refer to Terravont LLC; and “you” and “user” refer to you, the Packly user.
This privacy policy may change from time to time. Your continued use of the platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been developed and is maintained in accordance with all applicable United States federal privacy and data protection laws and regulations.
This policy covers the personal data of the users that are collected and processed through the Packly Travel mobile application for Android and iOS and at packlytravel.com
By downloading and using the platform, using the functionalities available on the platform, and contacting us through our contact form, you consent to our collection, storage, and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or through our contact form. You can withdraw your consent by sending us your request via the contact information or through the contact form.
The information we collect from our users and customers helps us to provide our platform and services properly. These are the types of information we collect:
Information You Give Us. You provide information when you contact us through our contact form. As a result of those actions, you might supply us with the following information:
Packly will not collect any personally identifiable information about you unless you provide it.
Usage Data (App): Packly may collect certain types of information during users’ use of the application. This collection may include technical data such as device type, operating system, device settings, application usage, ads viewed, and interaction preferences. This information is essential to improve the functionality and performance of the application, as well as to personalize the user experience and ensure system compatibility. All data collected is treated in accordance with our privacy policy.
Usage Data (website): As you browse our website, certain usage data may be collected. These include technical information such as the IP address of your device, the type and version of your browser, the specific pages you visit on our website, the date and time of your access, the amount of time you spend on those pages, and other diagnostically relevant data.
In the case of access via mobile devices, we also may collect information specific to these devices. This may include, but is not limited to, the type of mobile device used, its unique identifier, the IP address of the device, the mobile operating system, and the type of mobile browser, along with other identifiers and diagnostic data.
In addition, we may collect information that your browser automatically provides each time you visit our website or access our website using a mobile device.
User Content: Packly may collect, process, and store user content, which includes data and information provided during the use of our chatbot, solely for the provision and improvement of the functionalities available on the chatbot and our platform. We are committed to maintaining the confidentiality and security of this content and information and will not share or sell it to unauthorized third parties unless required by law or for the operation of the platform.
Contact information: We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact form. Personal information provided through our contact form is not stored on any server controlled by Terravont, LLC, and will be stored on the respective server of our email service.
Personal data provided by users through the platform will be retained for the time necessary to fulfill the legitimate purposes described in section 5 of this policy and/or until the user stops using the platform, uninstalls the app, or requests deletion of their data. Terravont, LLC may be allowed to retain personal data for a longer period whenever the user has consented to such processing, as long as such consent is not withdrawn. Furthermore, Terravont, LLC may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
In general, we use the information we collect primarily to provide, maintain, protect, and improve our current platform and services. We use personal information collected through our platform as described below:
The personal information of our customers and users is an important and fundamental part of our platform. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information only and exclusively as described below.
Third-Party Service Providers. We use third-party services to perform certain functions on our platform. Some of these functions and services include website hosting, chatbot hosting, mobile application hosting, data storage services, sending emails, performing tracking and analytics functions, and displaying advertising on the platform.
These third-party services and tools may have access to personal information needed to perform their functions but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.
Newsletter and email marketing: By providing us with your email address, you consent and agree that we may send you marketing content and newsletters, notifications, and information related to our platform. Therefore, your email address may be shared with third-party bulk email services for the sole and exclusive purpose of sending you relevant communications. If you wish to stop receiving communications from Terravont, LLC, you can unsubscribe at any time by using the “unsubscribe” option available in the same emails or by sending your request through our contact form.
Business Transfers. In the event that Terravont, LLC creates, merges with, or is acquired by another entity, your information will most likely be transferred. Terravont, LLC will email you or place a prominent notice on our platform before your information becomes subject to another privacy policy.
Protection of Terravont, LLC, and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms of service and other agreements, or protect the rights, property, or safety of Terravont, LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. Terravont, LLC may use the anonymous browsing information collected automatically by servers we use primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at Terravont, LLC strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute, or transfer your personal data to unauthorized third parties unless we have your explicit consent or are required by law to do so.
In the event of a security breach that compromises the confidentiality of our users’ personal data, Terravont, LLC undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our platform. We will take all reasonable measures to protect the information and remedy any situation that jeopardizes the security of your data.
By using our platform, you agree that your personal data may be transferred and processed outside your home country, where data protection laws may differ. This is because we may use storage services that may have servers located outside your country. Terravont™ LLC is committed to taking the necessary steps to ensure that your data is treated in accordance with applicable privacy protection rules and is adequately protected during any international transfer.
We, Terravont, LLC, reserve the right to collect user-provided information that is necessary for the platform to function. Outside of information provided by users who initiate contact with us, none of the information that is collected by us can be used to personally identify you, the user.
You, the user, reserve the right to delete information collected by the platform by deleting the mobile application if in use or by clearing your browser cookies if the platform is accessed through our website.
You, the user, also reserve the right to remove personal information you have provided by contacting us. After a request for removal, Terravont, LLC will no longer use the information but may safely store it for legal purposes until any applicable statute of limitations expires.
We comply with the requirements of United States laws regarding the protection of personal data of minors. We do not knowingly collect any information from children under the age of 13 (minimum age allowed to collect and process information without parental or legal guardian consent). If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.
Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information that Terravont, LLC collects from you. If you disclose your information to third parties, whether other users or third parties, different rules may apply to their use or disclosure of the information you disclose to them. Terravont, LLC does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Terravont, LLC is not responsible for the privacy or security practices of other websites, platforms, or services, including those linked from our platform. Please review the privacy policies of any third-party websites, platforms, or services you access through the Terravont, LLC platform.
We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users through any electronic means and posted on the platform. Your continued use of our platform following such changes will signify your acceptance of the changes.
If you have questions or concerns about this privacy policy and the handling and security of your data, please contact us using our contact form
© 2025 Terravont™. All rights reserved.
A Limited Liability Company.